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Posts Tagged ‘internet merchant account’

Business: General

January 1, 2010

Common Merchant Account Woes

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Merchant account holders sometimes have trouble with transactions, customers and the equipment that they use to run their business. These woes can stem from the credit card processing equipment to the customers charging particular products on their credit card. If a merchant does research, he can find a good solution to his processing needs, but many merchants do not have the time or the know-how to choose a valued company that can truly help them. Many merchants sign up with payment processing companies assuming that these companies will end their worries of processing credit cards and multiple transactions. The actuality is that many processing companies provide the equipment and the customer service but what they don’t supply is a low cost solution to something that merchants deal with on a daily basis. Many companies have hidden fees that accompany transactions. There is a fee to conduct a transaction, there is a fee if a transaction doesn’t go through, and there is a fee if you want to change equipment or transfer to another company. There are cancellation fees, monthly service fees, over charges and fluctuating rates. The processing companies offer standard and bundle fees and if the merchant does not do his homework, he will end up paying fees for things he won’t need. Common merchant woes can exist with system problems or the system shutting down during transactions. There can be problems with fraud from the customer’s standpoint. There can be problems with the statement and description problems that can cost the merchant sales and finances. Any computerized or internet based sales system is always endangered by the possibility of fraud, system malfunction, and system manipulation by the processing company or the customer. The payment gateway is what online merchants use to provide them with authorized payments for online sales. These are companies that provide a way for merchants to accept credit cards on their sites. The problem with this is that some programs are faulty; they may process a payment and the order is floating out in space somewhere. There could also be a situation where the customer goes online and makes a single purchase and the payment is double billed. There are many discrepancies that can cause merchants to lose sales and customers. Constant feedback from customers can cause this type of problem to be sent through online forums that can cause the merchant to lose money. Yes, there are problems an Internet merchant account may deal with, but these are very little compared to the multitude of conveniences an automated credit card processing system can give him.

Business: General

December 1, 2009

Spotting An Illegal Transaction – Merchant Account Protection

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Threats to Internet users’ safety have been magnified proportionately with the growth of this technology. Unfortunately, for e-commerce merchants, a good chunk goes to them. The risk of fraud is certainly higher in card-not-present transactions such as online purchases compared to traditional selling where the card is actually verifiable with the customer’s signature. For online businessmen, every credit card purchase is simply of higher potential to turn invalid. However, the situation is not helpless and there are ways to detect whether or not a credit card used by an online buyer is genuine. The first obvious step is to ensure that information provided by the customer is correct and complete, including full address and phone number. In other words, you reduce the chance that a purchase turns out to be illegal when you have more information entered through your website matching what is contained in the card holder’s actual bank records. Of course, it’s not enough to accept whatever information is given. You also need to verify, for example, by calling the phone numbers entered by the person on your client interface. If you just can’t reach those numbers, they’re probably fake and so is the customer who claims to be the legitimate owner of the account he plans to make a purchase with. If you have an e-commerce merchant services account, the more you need to be conscious about preventing charge backs or having to pay the cost of invalid credit card purchases. Therefore, additional security measures might be necessary for particularly suspicious transactions. Ask the customer to fax both sides of the card itself as well as any government ID such as a driver’s license. Or require him to supply you with the Card Security Code which is a set of numbers found only on the credit card itself. Because most credit card theft happens virtually (only information about the account is stolen and not the card itself), knowing that a customer actually has the card increases the possibility that he is the legitimate card holder. Spotting invalid purchases can actually be easy and may just require common sense. For example, orders to be shipped to an address other than what is indicated in a card holder’s banking records could be illegal. Orders coming from free email services such as Yahoomail, Gmail, etc. are also a red flag considering the high incidence of fraud using these services. Larger-than-normal purchases, especially when specified for rush shipment, could mean a thief grabbing the limited opportunity he has to drain his victim’s account, knowing it will soon be frozen once the theft is reported. Orders made outside the country should also be looked into more closely simply because you will have practically no way of verifying whether or not the supplied address is genuine. However, if you want to spare yourself the trouble of having to verify online purchases, you can hire a payment gateway to do the job. They actually have more knowledge and expertise and you’re probably going to end up with a sale that won’t hurt your business, your href=”http://www.acceptwithubc.com”>Internet merchant account nor your credit score.

Business: General

November 22, 2009

Merchant Accounts and How Credit Card Equipment Helps

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Approximately every businessman will find having a merchant account an indispensable part of ensuring business success. This is something that has been proven by the majority. There is no doubt about customers being significantly dependent on their cards for their regular purchases especially during economically challenging times. The majority of people want to pay with their cards because it allows them more freedom in handling their finances. If you’re looking for a way to give your business them same freedom, credit card processing is surely worth your investment. There are many ways that you can provide this convenience to your customers but one of the most popular is through a credit card terminal. These are specialized computers that read a card that has been swiped through it. Information about the buyer’s credit account is obtained through this machine, although it can also be used to assess validity and for processing of gift cards. While most credit card processing equipment are meant for the same purpose, they can come in a lot of dissimilar ways and the best way to choose one is to think about the type of business you have. There are many things to take into account when choosing the credit card machine to use but the two most significant are average volume purchase and the products that you sell. Most credit card machines are connected to a telephone line and plugged into an electrical outlet to work. On the other hand, some also run on batteries, cellular phone networks or even through the web as in the case of an Internet merchant account. Nevertheless, as the information is relayed from the machine, transactions always need authorization for the purchase. A credit card processing machine also runs on a memory chip so it’s important that your chip is adequate to handle the volume of information and transactions required by your business. Your machine should also have features that allow it to be easily connected to printers, keyboards and other accessory equipment. When you make your business accept credit cards, that’s already one step but making sure you handle your transactions effectively with the right equipment is another. To make sure that your merchant account serves your business well, choose the best credit card processing machines to help you achieve your business’ full potential.

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